Terms of Service

Terms of Service

Welcome to Felineflick.com! By using our website and services, you agree to these Terms of Service. Please read them carefully before making a purchase or using our services.

1. General Terms

These terms apply to all orders placed on our website and the use of our products and services.
By accessing our site or purchasing a product, you accept these conditions without reservation.

2. Products & Orders

  • All products on our website are accurately described and presented, but minor variations may occur.
  • We reserve the right to modify, suspend, or remove any product from our catalog without prior notice.
  • An order is confirmed only after payment validation.

3. Pricing & Payment

  • Prices are displayed in [currency], including or excluding taxes based on your location.
  • We accept various secure payment methods. All transactions are subject to security verification.
  • If there is a payment issue, your order may be delayed or canceled.

4. Shipping & Delivery

  • We aim to ship orders within the stated timeframes, but we are not responsible for carrier delays or unforeseen circumstances.
  • Shipping costs vary based on the destination and delivery method.
  • You will receive a tracking number once your order has been shipped.

5. Returns & Refunds

  • You have 14 days after receiving your order to return a product, provided it is in perfect condition and in its original packaging.
  • Return shipping costs are the customer's responsibility, except in cases of defective items or shipping errors.
  • Refunds are processed after receiving and inspecting the returned product.

6. Warranty & Liability

  • Our products come with a warranty against manufacturing defects for a defined period, depending on the product.
  • We are not responsible for damages caused by misuse of the products.
  • Under no circumstances will our liability exceed the purchase amount.

7. Website Use

  • You may not use our site for fraudulent, illegal, or reputation-damaging activities.
  • We reserve the right to suspend or delete any user account in case of abuse or violation of these terms.

8. Personal Data Protection

  • We respect your privacy and protect your data in accordance with our Privacy Policy.
  • Personal information is collected only to process orders and improve our services.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes take effect as soon as they are published on our website. It is your responsibility to review them regularly.